Return Policy
Honest Marketplace return and refund guidelines — designed to give you confidence in every purchase.
Return Window
7 Days
Return Type
Refund
Restocking Fee
0.00%
Policy Scope
Platform
Return Conditions
• Returns are accepted within 7 days of delivery.
• The product must be unused, unwashed, and in its original condition.
• All original tags, labels, packaging, and accessories must be intact.
• Products showing signs of use, washing, alteration, or damage are not eligible for return.
• Items purchased during clearance or special promotional sales may not be eligible for return unless stated otherwise.
• For damaged, defective, or incorrect items, please report the issue within 48 hours of delivery with clear photos.
• Refunds will be processed only after the returned product passes quality inspection.
• Refunds will be credited to the original payment method or store wallet within 5–7 business days after approval.
• Shipping charges, if applicable, are non-refundable unless the return is due to our error.
• Honest Marketplace reserves the right to reject returns that do not meet the above conditions.
Return Process
1
Initiate Return
2
Package Item
3
Ship Back
4
Inspection
5
Refund Processed